This Privacy Policy explains how Primesoft Systems (“we”, “us”, “our”) handles personal information. It applies to this website and to the services we provide to clients. By using the website or our services, you agree to the practices described here.
Information we collect
Information you give us
- Contact details such as your name, business name, email address and phone number when you fill in a form, call or email us.
- Details about your business and project that you share in messages and meetings.
- Billing details such as billing name, address and invoice records. Card payments are handled by our payment processor, Stripe; we do not store full card numbers.
Information collected automatically
- Usage data such as pages visited, device and browser type, referring website and approximate location, collected through cookies and analytics tools.
- Technical data such as IP address and log information needed to keep the website secure and working.
How we use information
- To respond to enquiries and provide quotes.
- To deliver, manage and improve the services you've engaged us for.
- To send invoices, process payments and keep financial records.
- To understand how the website is used and improve it.
- To meet legal, tax and accounting obligations.
We do not sell your personal information.
Who we share information with
We share information only with service providers who help us run the business, and only as needed for that purpose. These include our website host, form processing provider, email provider, analytics tools and payment processors such as Stripe. When we manage advertising on your behalf, we work inside platforms such as Meta Ads Manager under your account and their terms. We may also disclose information where required by law.
Cookies
The website uses cookies and similar technologies for basic functionality and analytics. You can block or delete cookies in your browser settings. Some features may not work correctly if cookies are disabled.
Data retention and security
We keep personal information only as long as needed for the purposes above, including legal and accounting requirements. We use reasonable technical and organizational measures to protect it, but no method of transmission or storage is completely secure.
Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing emails. Depending on where you live, including under state privacy laws in the United States, you may have additional rights. To make a request, contact us using the details below. We will respond within the time required by applicable law.
Children's privacy
Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The “last updated” date above shows when it was last changed.
Contact
Primesoft Systems
5900 Balcones Drive STE 100, Austin, TX 78731
Phone: +1 430-204-0997
Email: info@primesoftsystems.com